Terms of Service

Last Updated: August 2026

Welcome to Noolnilam. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By visiting, browsing, or placing an order on Noolnilam, you agree to these Terms of Service, our Privacy Policy, Return Policy, and any other policies published on our website.

If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

Noolnilam offers:

Books
Resin Art Products
Customized Gifts
Home Decor Products
Wall Art and Frames
Handcrafted Items

Many products are handmade and customized. Therefore, slight variations in color, texture, size, and appearance may occur and should not be considered defects.

3. Pricing and Payments

All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Orders will be processed only after successful payment confirmation.
Cash on Delivery (COD) may be available for selected products and locations.
Shipping charges, if applicable, will be displayed during checkout.

4. Customized Products

For customized products:

Customers must provide accurate customization details, including names, initials, photos, messages, or designs.
Once production has started, customization details cannot be changed.
Noolnilam is not responsible for customer-provided spelling mistakes, low-quality images, or incorrect information.

5. Orders

We reserve the right to:

Accept or reject any order.
Cancel suspicious or fraudulent orders.
Modify product availability without prior notice.
Refuse service for misuse of the website.

In case of cancellation by Noolnilam, any eligible payment received will be refunded.

6. Shipping and Delivery

Delivery timelines may vary based on product availability and location.
Customized products may require additional processing time.
Delays caused by courier services, weather, natural disasters, strikes, or unforeseen circumstances are beyond our control.
Risk of loss transfers to the customer upon delivery.

7. Launch Offers and Promotions

Noolnilam may occasionally run promotional offers, discounts, giveaways, or free-gift programs.

Promotional offers are valid only for the specified period.
Offers cannot be combined unless specifically stated.
Noolnilam reserves the right to modify or discontinue promotions at any time.
Free gifts are subject to availability.

8. Intellectual Property

All content available on this website, including:

Logos
Product Images
Product Designs
Text Content
Graphics
Branding Materials

is the property of Noolnilam and may not be copied, reproduced, modified, distributed, or used without written permission.

9. User Conduct

Users agree not to:

Use the website for illegal activities.
Attempt unauthorized access to our systems.
Upload harmful content, malware, or malicious code.
Violate any applicable laws or regulations.

10. Limitation of Liability

Noolnilam shall not be liable for:

Indirect or consequential losses.
Delivery delays beyond our control.
Customer errors in customization submissions.
Technical interruptions of website services.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Returns and Refunds

Returns and refunds are governed by our Return Policy.

Customers are encouraged to review the Return Policy before making a purchase.

12. Privacy

Collection and use of customer information are governed by our Privacy Policy.

Your personal information is handled with care and reasonable security measures.

13. Changes to Terms

Noolnilam reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

Noolnilam
🌐 Website: https://www.noolnilam.com
📧 Email: info@noolnilam.com
📱 WhatsApp: +91 99442 81300

Thank you for choosing Noolnilam. We appreciate your trust and support in our handmade, customized, and creative products. 💙✨